Specified Commercial Transactions Law

Company BABY,THE STARS SHINE BRIGHT Co. Ltd.,
Representative Akinori Isobe
Office IEI Imasu Takanawa BLD. 3-11-5 Takanawa Minato-Ku, Tokyo, Japan 108-0074
Phone number +81-3-5422-8808
Payment method Japan:Bank Transfer, Credit Card
Overseas:PayPal, Aurfy Chinese Payment
Payment deadline Within 7days from automated invoice mail
Required fee other than commodity price Shipping fee
Shipping method Japan:Sagawa Express
Overseas:EMS
Shipping

For "in stock" items:We will ship within 1~2 business days after we confirm payments.

For "reservation" and "out of stock" items:We will ship after the item comes in stock.

*We ship items on weekday. Saturdays and Sundays are our regular holidays.

About damaged items Reference to below.
Returning policy Please be sure to contact our staff within 3 days after delivery in case you have encountered a problem or received a damaged item. Please be sure to include detailed pictures of the damage or problem. For damaged items, all return shipping expenses will be covered by us.
We can only accept claims for original, unused items with their tags still attached. Used items cannot qualify for repair or exchange.
we cannot accept returns or exchanges for personal reasons (i.e. if our customer doesn’t like the fit, or if the item is different that imagined, etc.).
Contact us

BABY,THE STARS SHINE BRIGHT

in Japanese: order@babyssb.co.jp
in English: oversea@babyssb.co.jp