About shipping

All packages are shipped via EMS and will normally take between 3 to 5 days to arrive (please keep in mind that this may vary from country to country and during certain periods of the year like Christmas and New Year holidays).
If you encounter any problem with your shipment, please contact us to oversea@babyssb.co.jp . We will check the status of your package and proceed accordingly.
Shipping cost will be automatically charged according to the total of the weight of the order. Shipping rates can be checked in the following page : http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

A. About custom duty.

An extra custom fee can be applied depending on the country of destination. This custom tax varies from country to country, so please be sure to inquire to your local post office or custom house about this charge. This amount is to be covered by the customer.

B. About an invoice and declared value of items.

Please take into consideration that we are unable to lower the declared value of our items on a shipping invoice. 
This is to protect the items being shipped in case of loss or damage, since lowering the value on any invoice would make the shipping insurance void.